Overview

At 424Digital Solutions Co., customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

• Eligibility for Returns: Digital products are not eligible for returns due to the nature of the goods unless there is a technical issue or an error in the delivered product.
• Request Period: Requests for refunds or replacements must be made within 7 days of purchase.

Refunds

• Refund Approval: Refunds will only be approved for issues like non-functional digital products, incorrect files, or failure to deliver the purchased item.
• Processing Time: Approved refunds will be processed within 5-7 business days and will be credited to the original payment method.
• Non-Refundable Items: Services that have been rendered or customized digital products are non-refundable.

For refund requests, please contact us at admin@424digital.com with proof of purchase and details of your concern.